Trusted ID Review

Trustedid Review

TrustedID, which was founded in Redwood City, California in 2005 by Scott Micit, former Fair Issac vice president, and Omar Ahmad, former Napster CEO, offers comprehensive, pro-active identity theft protection for both individuals and families. Scott and Omar were inspired to form TrustedID because they were tired of watching consumers being taken advantage of by credit bureaus whose main agenda was selling consumers' personal data rather than protecting it. TrustedID offers one main product, IDFreeze, and an additional add-on, CreditLock, which was the first of its kind to freeze clients' credit scores upon request.

TrustedID's IDFreeze plans allow customers to safeguard themselves against credit problems, including identity theft, before they even happen. IDFreeze flags any sort of fraudulent activity, scans social security numbers, bank account numbers and credit cards, and monitors medical benefits in addition to other features. CreditLock, when added onto IDFreeze, provides an extra layer of protection by freezing customers' credit card so the three main credit bureaus, Equifax, Experian and TransUnion, are unable to release clients' credit scores to third parties.

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Trusted ID Features

TrustedID offers several services that other identity theft protection competitors offer, and they offer the main necessities in one package, making it easier and more economical for their customers. IDFreeze offers a comprehensive package to protect its clients from a wide variety of credit problems, from simple credit scores errors to identity theft and more. Key features include:

Annual Credit Reporting
TrustedID provides its customers with an annual 3-in-1 credit scores from the three major credit bureaus - Equifax, Experian, and TransUnion.
Internet Scanning
IDFreeze scans the internet for anyone attempting to steal or use customers' social security numbers, driver's licenses, bank account numbers, credit cards, and other personal information.
Fraud Alerts
IDFreeze monitors - and renews - fraud alerts across Experian, TransUnion and Experian credit bureaus, and creditors are required to request authorization from the customer before issuing credit.
Spyware Protection
IDFreeze offers anti-spyware to customers in order to protect their computers from unwanted hackers.
Marketing List Removal
IDFreeze will remove customers' names from both junk mail and pre-approved credit card lists, being that junk mail enables hackers and/or thieves to unleash viruses and steal personal information, and pre-approved credit cards enable thieves to steal identities more readily.
Review of Medical Benefits
IDFreeze evaluates customers' medical benefits to ensure that no one is using their benefits fraudulently.
Lost Wallet Protection
IDFreeze enables customers to store their credit and debit cards, insurance information and other important documents on file with TrustedID, so if a customer's wallet is stolen, they still have access to essential information by simply contacting TrustedID's on-call protection specialists.
*$1,000,000 Service Warranty
TrustedID offers customers a $1,000,000 service warranty, which means that if a customer's identity is stolen, they will cover the cost up to that amount in order to rectify the situation. The service warranty covers lawyer, accountant, private investigator fees and more.

Additional Features

CreditLock, an optional add-on to IDFreeze, offers maximum identity security by freezing customers' credit scores so that credit bureaus are unable to distribute them to third parties. This stops identity thieves in their tracks because, unless creditors have access to credit scores, they cannot grant new credit to anyone. The only disadvantage is that CreditLock requires some planning, so if customers are applying for a loan or new credit card, they cannot do so until their credit is unlocked.

Pricing And Cancellation

Please Note: These specials are offered exclusively through the TrustedID links on our website.

IDFreeze Individual Protection Special: As low as $10.42/month up to $14.99/month

The individual plan includes all of the above features except for the ability to cover additional individuals. TrustedID is currently offering a special that includes a 14 day trial, and a free credit score when a customer signs up for 12 months. After 14 days, the price is only $10.42/month, which is billed in one installment of $125.04. Trusted ID exlusive savings

The other option is to sign up monthly with a 14 day trial, and receive a free credit score. After 14 days, the price is $14.99/month, billed monthly with a 3 month minimum required.

IDFreeze Family Protection: As low as $20/month up to $27.99/month

The family plan includes all of TrustedID's key features, and customers have the ability to add up to four other relatives to their plans. The 12-month family plan includes a 14 day trial, and a free credit score. After 14 days, the price is $20, and is billed in one installment of $240. Trusted ID exlusive savings

The month-to-month family plan also includes a 14 day trial and a free credit score. After 14 days, the price is only $27.99/month, which is billed monthly with a 3-month minimum required.

Customers can cancel their subscriptions 24/7 by using TrustedID's toll-free customer service number. However, cancellations cannot be made by email. Monthly subscribers do not receive any refunds for partial months, but their credit cards will not be charged for subsequent months. Annual subscribers will receive a 50% refund, but cancellations must be made within the first 180 days. After that time, subscribers' annual fees are non-refundable. Additionally, all CreditLock fees are non-refundable.

Customer Service

TrustedID offers 24/7 protection specialists and live ID theft specialists through their toll-free number and email. TrustedID also offers an extensive FAQ section, with 74 answerable questions available. While TrustedID currently does not offer live chat or international support, they do offer an ID theft blog and an extensive resource center.

Customer Service Information:

Trusted ID Summary

TrustedID's IDFreeze offers substantial services, including CreditLock, and is backed by a $1,000,000 warranty as well as extensive customer service. They offer significant discounts for families as well as individuals, and nearly anyone could benefit from using their service. TrustedID's only shortcomings are that they are unable to perform FICO scoring, they only provide access to credit card scores annually, and they charge a fee each time a credit file is locked or unlocked. Despite this, however, their services are some of the best in the ID theft protection industry.

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